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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alice O

Alice O

September 30, 2025

5  out of  5
rating by Alice O
"This office is amazing! Friendly, communicative and always looking out for my family and I. They always keep us well informed to make the best decisions for our policies. Thanks ladies!"
We responded:
"This is so kind! Thank you Alice! We are happy to take care of your insurance needs! "
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Amanda Nettekoven

September 30, 2025

5  out of  5
rating by Amanda Nettekoven
"The communication that comes from this office is top notch! They are super easy to work with, very understanding and give all the information in an extremely timely manner!"
We responded:
"Yay for communication!! We are so happy to have you Amanda! "
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Jill Amundson

September 29, 2025

5  out of  5
rating by Jill Amundson
"Excellent customer service! The owner personally helped me with my vehicle insurance, lowered my premium and deductible, and made the whole process quick and stress-free. Jordan is friendly, professional, and truly cares about her customers. I would highly recommend Jordan and her team at State Farm."
We responded:
"So happy to help you Jill! Thanks for this review 🥰"
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Megan Archambault

September 11, 2025

5  out of  5
rating by Megan Archambault
"Jordyn is the best! Responds in a timely manner, very helpful, and very personable! 100% recommend!"
We responded:
"Yay thank you Megan! You’re the best! Happy to have you! "
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Hanna Holzer

August 15, 2025

5  out of  5
rating by Hanna Holzer
"Jordyn and her team are amazing! The team is proactive regarding my coverage and super easy to work with! I would recommend this team in a heartbeat!"
We responded:
"Aw thank you Hanna! We appreciate you!! "
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Luke Wagner

August 15, 2025

5  out of  5
rating by Luke Wagner
"Let me start at the beginning. I’ve never really understood what I was reading from insurance companies. Lots of policy and legal jargon. For the first time I got quotes from Jordan and Jodi, I was able to understand them. They were written in plain black and white English. So refreshing and straight forward. The ladies were able to guide me thru my questions and concerns. It was one of the best adulting experiences to date. I highly recommend this team!"
We responded:
"Thank you for this incredible review Luke! We appreciate you!! "
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Sean Heinz

August 7, 2025

5  out of  5
rating by Sean Heinz
"Bought a new vehicle and had to replace a currently insured vehicle with the new one. Tried the app multiple times with no success. Was able to text the vehicle information to Jordyn during my night shift work and by mid morning everything was taken care of. Thank you very much! Excellent customer service as always!"
We responded:
"Thanks Sean! So happy we could help you with your auto insurance over text! Makes life so much easier! "
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Melissa Volhard

August 6, 2025

5  out of  5
rating by Melissa Volhard
"Jordyn and her staff are super helpful and crazy fast! Would highly recommend!"
We responded:
"Fast and simple, that’s how we do it! Thanks so much Melissa! We appreciate it! "
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Kyle Behnke

August 4, 2025

5  out of  5
rating by Kyle Behnke
"I’ve been working with Jordyn for almost 10 years now. She has also been very responsive and able to provide anything we have needed for our plan. The few times I have needed to use it, she helped direct me exactly through the process and made claims quick and simple. I would recommend Jordyn and her team to anyone looking."
We responded:
"You’re basically family at this point 🤍 thanks for the review Kyle! We are so grateful to have you! "
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Lori Casey

July 30, 2025

5  out of  5
rating by Lori Casey
"Great service. The ladies are always positive, friendly and helpful. Easy to do business with them!"
We responded:
"This is such a sweet review thank you Lori! Happy to have you with us! "
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Ryan Priem

July 29, 2025

5  out of  5
rating by Ryan Priem
"I have have been getting all my insurance through the Jordyn Hendzel office for many years now with no reason to change and look for other companies. Jordyn and her staff are great at what they do. Very quick to respond and willing to help out with absolutely any insurance questions or needs I may have. I highly recommend!"
We responded:
"Thank you Ryan! We are so happy we could take care of you and your family’s insurance needs for so many years! Happy to have you guys!"
Profile photo of Shea Casey

Shea Casey

July 28, 2025

5  out of  5
rating by Shea Casey
"Love these ladies, always on top of anything I need! Quick and to the point gets everything done super fast!"
We responded:
"Thank you Shea! Happy to get the job done quickly always for you! "
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Jared Steinhorst

July 25, 2025

5  out of  5
rating by Jared Steinhorst
"Was in a pinch looking to find auto insurance asap and they helped get me a rate that beat everyone else I got quotes from with better coverage!! 10/10 recommend!!"
We responded:
"Thanks for the review Jared! So glad Jenna could get you set up with a great price and coverage! -Jordyn "
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Sam Cripe

July 23, 2025

5  out of  5
rating by Sam Cripe
"Very easy to deal with. I would recommend to anyone."
We responded:
"We appreciate the review Sam!! -Jordyn Hendzel "
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Melissa Krueger

July 19, 2025

5  out of  5
rating by Melissa Krueger
"Everyone at Jordan's office is very helpful and professional; however, Jenna at the office is amazing. She has helped us with a lot of questions and she has even found a solution to our most recent issue. Jordyn is an agent who takes the time to review your policies to make sure your policies are what you need and how to protect your property. Thanks Jenna for all that you do for us."
We responded:
"Aw thank you for the kind words Melissa! Jenna is FABULOUS at what she does! We are so grateful to have you as a customer and hope to continue the positive relationship for years to come! -Jordyn "
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Kayla DeJong

July 18, 2025

5  out of  5
rating by Kayla DeJong
"She’s absolutely amazing very nice and always makes sure everything is going well"
We responded:
"Aw thank you for the sweet words Kayla! We’ve love working with you! "
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Connor Rohde

July 17, 2025

5  out of  5
rating by Connor Rohde
"I had to switch my insurance to a new car and I expected it to be a headache but Jordyn made it very quick and easy."
We responded:
"Thanks so much Connor! We are glad we could set you up with a great car insurance policy with minimal stress! -Jordyn Hendzel "
Profile photo of Kayla Behnke

Kayla Behnke

June 20, 2025

5  out of  5
rating by Kayla Behnke
"Jodi has been extremely helpful with all of my insurance needs! Very well educated and gets things done in a timely mannor. 100000 stars"
We responded:
"Thanks for the review Kayla! Glad Jodi’s customer service is top notch to meet your insurance needs 🤍🫶🏼"
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Dave Tuttle

June 18, 2025

5  out of  5
rating by Dave Tuttle
"Great team and very helpful. Took care of my request on the first phone call and was patient with me as a fumbled to get all the info I needed together for them. Great customer service and very thoughtful!"
We responded:
"Thanks for the incredible review Dave! We are glad we could help you with your insurance policies here in Appleton! "
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Dana Seidl

June 9, 2025

5  out of  5
rating by Dana Seidl
"Once again state farm has done it again. Super easy and fast. Payment is reasonable. Motorcycle is ready to rock and roll thanks to Jenna!"
We responded:
"Yay Dana so glad we could help you save so much in car insurance! Hope to keep taking great care of you! "
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Esther Yasuda

June 4, 2025

5  out of  5
rating by Esther Yasuda
"I just moved from Hawaii to Wisconsin and Jordyn assisted me with my policy changes. It was quick, easy and painless. Awesome customer service and prompt responses. Highly recommended office and agent. Thank you, Mahalo!"
We responded:
"Thank you for this wonderful review Esther! Appleton, WI welcomes you and we hope to keep you a long time 🤍"
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Michael Luedtke

June 3, 2025

5  out of  5
rating by Michael Luedtke
"Jordyn and her team make everything extremely easy and always get done what you need in a timely fashion."
We responded:
"Thank you for the review Michael! We are happy to have you with us! "
Profile photo of Steven Jacobs

Steven Jacobs

May 30, 2025

5  out of  5
rating by Steven Jacobs
"She was a great help and got my insurance taken care of really quickly"
We responded:
"Thanks for the review Steven!! We are happy to help! "
Profile photo of CJ Vander Werff

CJ Vander Werff

May 13, 2025

5  out of  5
rating by CJ Vander Werff
"She was very nice and straight forward, everything was done so quick and easy."
We responded:
"Thanks for the review Cj! So glad we could help you set up everything so smoothly! "
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Lexis Harris

May 6, 2025

5  out of  5
rating by Lexis Harris
"Easy to work with, and super convenient to contact and communicate with!"
We responded:
"Thank you for the kind words Lexis! We are so happy to have you and your family with our office! "